Privacy Policy

Horizon Flights Limited (hereinafter “Horizon Flights”) is deeply committed to safeguarding the privacy of our valued customers. We understand that entrusting us with your personal information is a significant decision, and we take this responsibility seriously. Our comprehensive privacy measures are designed to protect and maintain the confidentiality of the data you share with us, ensuring your trust in our services as we strive to deliver a seamless and personalised travel experience.

This Privacy Policy applies to all users who engage with Horizon Flights, whether you are inquiring about, intending to purchase, or actively purchasing our products or services. These services are accessible through our various online platforms, including our website, mobile site, mobile application, and offline channels such as our call centres and physical offices (collectively referred to as “Sales Channels”). For the purposes of this Privacy Policy, “Website” encompasses our website(s), mobile site(s), and mobile application(s). By accessing or using our Website or other Sales Channels, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, we kindly ask that you refrain from using or accessing our Website or other Sales Channels.

Horizon Flights’ Privacy Policy does not extend to the websites, mobile sites, or mobile applications of third parties, even if their services or products are linked to or accessible through our Website. Please be aware that the privacy practices of our business partners, advertisers, sponsors, or other linked sites may differ significantly from those outlined in this Privacy Policy. These third parties operate independently, and their data handling practices may not align with our standards. We strongly recommend that you review the privacy statements and policies of any third-party websites or services you interact with to ensure your personal information is protected according to your expectations.

At Horizon Flights, we collect and process personal information solely to enhance your travel experience, provide tailored services, and ensure the security and efficiency of our operations. This may include details such as your name, contact information, travel preferences, and payment details, which are handled with the utmost care and encrypted to prevent unauthorised access. We are fully compliant with UK data protection regulations, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), and we regularly review our practices to uphold the highest standards of data security.

Our commitment to transparency means we will always inform you about how your data is used, stored, and shared. You have the right to access, update, or request the deletion of your personal information at any time, subject to legal and operational requirements. For more details on your rights or to contact our Data Protection Officer, please visit the dedicated privacy section on our Website. Horizon Flights is here to empower your travels while protecting your privacy every step of the way.